- Date: Thursday, February 21, 2019
- Category: Technical
- Region: United States
- Posting ID: 41536084
We are giving you information if your product key is not working. first, make sure that you're entering the key correctly on Office.com/setup. If your product key is valid, the Virtual support agent provides a link to download Office. The Virtual support agent can also let you know if your product key has been blocked and can connect you to a live agent.